The National Key Scheme (NKS) offers independent access to disabled people to around 7,000 locked public toilets around the country. RADAR would like all providers of accessible toilets to keep their toilets unlocked if at all possible. The NKS is suggested for use only if the provider concerned has to keep the toilets locked to stop vandalism and misuse.
RADAR makes no profit in supplying keys but needs to make a small charge to cover the costs of supply. RADAR is obliged by law to add VAT to these charges. In order to receive a key free of VAT an individual must provide their name and address or that of the person who will use the key and make the following declaration in the comments box on checkout:
"I declare that I/the individual name above is chronically sick or has a disabling condition and is eligible to claim VAT relief for disabled people. The key for accessible toilets being ordered is for my/their domestic and personal use only".
Please note there are penalties for making false declarations. If you are in any doubt as to whether you are eligible to receive good or services zero-rated for VAT you should contact the National VAT Advice Service on 0845 010 9000 before ordering a key with declaration from this website.
If you are unable to make the declaration you must ensure that you change your order to "NKS Key including VAT"
Charities applying for keys must supply a zero rate certificate in order to qualify for VAT relief. Please contact OrderProcessing@radar.org.uk for volume rates.
Please note that the toilets are the property of the providers concerned, and as such, any queries or problems concerning a toilet should be directed to that provider, rather than RADAR.
For orders received without the name and address of the disabled person and a declaration of his/her disability, we are obliged, by law, to charge VAT. Please see Notice 701/7 'VAT Reliefs for Disabled People' for a full explanation of the law on this issue.
*** To order a Key, or the accompanying NKS Guide (updated annually), please use the RADAR Shop link, at the top of the page. ***